Voices in Transition: EFL Learners’ Interaction with AI Tools to Improve Speaking

Authors

  • Zahratun Nufus STAI Rasyidiyah Khalidiyah (Rakha) Amuntai
  • Pooveneswaran Nadarajan Universiti Pendidikan Sultan Idris, Perak, Malaysia

DOI:

https://doi.org/10.70152/matcha.v1i2.208

Keywords:

AI-assisted learning, Language learner narratives, Speaking Proficiency, Technology in EFL

Article Metrics

Abstract

This study explores how English as a Foreign Language (EFL) learners experience and make sense of their interactions with Artificial Intelligence (AI) tools to develop speaking proficiency. Using a narrative inquiry approach, in-depth interviews and reflective journals were collected from 12 learners who regularly used ChatGPT, ELSA Speak, Duolingo, and MySpeaker Rhetorich. Grounded in Sociocultural Theory and Swain’s Output Hypothesis, the analysis examined how AI mediated learners’ cognitive and affective engagement within their Zones of Proximal Development. Findings revealed that AI tools created psychologically safe spaces, reduced speaking anxiety, and provided immediate, precise feedback, fostering greater fluency, accuracy, and learner autonomy. Learners valued AI’s personalization and accessibility but also noted limitations in cultural nuance, humor, and emotional depth, positioning AI as a supplement rather than a substitute for human interaction. This study offers qualitative insights into the affective and social dimensions of AI-mediated speaking practice, highlighting strategies for integrating AI into EFL pedagogy to support both linguistic development and emotional readiness for communication.

References

Adiguzel, T., Kaya, M. H., & Cansu, F. K. (2023). Revolutionizing education with AI: Exploring the transformative potential of ChatGPT. Contemporary Educational Technology, 15(3), ep429. https://doi.org/10.30935/cedtech/13152

Akinsemolu, A. A., & Onyeaka, H. (2025). The role of artificial intelligence in transforming language learning: Opportunities and ethical considerations. Journal of Language and Education, 11(1), 148–152. https://doi.org/10.17323/jle.2025.22118

Al-Smadi, O. A., Rashid, R. A., Saad, H., Zrekat, Y. H., Kamal, S. S. L. A., & Uktamovich, G. I. (2024). Artificial intelligence for English language learning and teaching: Advancing sustainable development goals. Journal of Language Teaching and Research, 15(6), 1835–1844. https://doi.org/10.17507/jltr.1506.09

Almelhes, S. A. (2023). A review of artificial intelligence adoption in second-language learning. Theory and Practice in Language Studies, 13(5), 1259–1269. https://doi.org/10.17507/tpls.1305.21

Almohawes, M. (2024). Second language acquisition theories and how they contribute to language learning. World Journal of English Language, 14(3), 181. https://doi.org/10.5430/wjel.v14n3p181

Bonner, E., Lege, R., & Frazier, E. (2023). Large language model-based artificial intelligence in the language classroom: Practical ideas for teaching. Teaching English With Technology, 2023(1). https://doi.org/10.56297/BKAM1691/WIEO1749

Brandt, A., & Hazel, S. (2025). Towards interculturally adaptive conversational AI.

Applied Linguistics Review, 16(2), 775–786. https://doi.org/10.1515/applirev-2024-0187

Braun, V., & Clarke, V. (2021). Thematic analysis: A practical guide. In Sage Publications (p. 320). https://books.google.se/books?id=Hr11DwAAQBAJ&hl=sv

Creswell, J. W., & Poth, C. N. (2018). Qualitative inquiry and research design: Choosing among five approaches. SAGE Publications.

Do, H.-N., Do, B. N., & Nguyen, M. H. (2023). How do constructivism learning environments generate better motivation and learning strategies? The Design Science Approach. Heliyon, 9(12), e22862. https://doi.org/10.1016/j.heliyon.2023.e22862

Eager, B., & Brunton, R. (2023). Prompting higher education towards AI-augmented teaching and learning practice. Journal of University Teaching and Learning Practice, 20(5). https://doi.org/10.53761/1.20.5.02

Ericsson, E., & Johansson, S. (2023). English speaking practice with conversational AI: Lower secondary students’ educational experiences over time. Computers and Education: Artificial Intelligence, 5. https://doi.org/10.1016/j.caeai.2023.100164

Fathi, J., Rahimi, M., & Derakhshan, A. (2024). Improving EFL learners’ speaking skills and willingness to communicate via artificial intelligence-mediated interactions. System, 121(January), 103254. https://doi.org/10.1016/j.system.2024.103254

Fitriati, S. W., & Williyan, A. (2025). AI-enhanced self-regulated learning: EFL learners ’ prioritization and utilization in presentation skills development. Journal of Pedagogical Research, 9(2), 22–37. https://doi.org/https://doi.org/10.33902/JPR.202530647

Fraenkel, J. R., Wallen, N. E., & Hyun, H. H. (2023). How to design and evaluate research in education. McGraw-Hill Higher Education.

Grassini, S. (2023). Development and validation of the AI attitude scale (AIAS-4): A brief measure of general attitude toward artificial intelligence. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1191628

Hadfi, R., Okuhara, S., Haqbeen, J., Sahab, S., Ohnuma, S., & Ito, T. (2023). Conversational agents enhance women’s contribution in online debates. Scientific Reports, 13(1), 14534. https://doi.org/10.1038/s41598-023-41703-3

Hockly, N. (2023). Artificial intelligence in English language teaching: The good, the bad and the ugly. RELC Journal, 54(2), 445–451. https://doi.org/10.1177/00336882231168504

Huang, D., & Katz, J. E. (2025). GenAI learning for game design: Both prior self- transcendent pursuit and material desire contribute to a positive experience. Big Data and Cognitive Computing, 9(4), 78. https://doi.org/10.3390/bdcc9040078

Ivković, G. (2024). Many faces of a chatbot: gthe use of positive and negative politeness strategies in argumentative communication with a chatbot. Folia Linguistica et Litteraria, 49. https://doi.org/10.31902/fll.49.2024.9

Kargar Behbahani, H., & Karimpour, S. (2024). The impact of computerized dynamic assessment on the explicit and implicit knowledge of grammar. Computer Assisted Language Learning, 1–22. https://doi.org/10.1080/09588221.2024.2315504

Katsantonis, A., & Katsantonis, I. G. (2024). University students’ attitudes toward artificial intelligence: An exploratory study of the cognitive, emotional, and behavioural dimensions of AI attitudes. Education Sciences, 14(9), 988. https://doi.org/10.3390/educsci14090988

Kong, S.-C., & Yang, Y. (2024). A human-centered learning and teaching framework using generative artificial intelligence for self-regulated learning development through domain knowledge learning in k–12 settings. IEEE Transactions on Learning Technologies, 17, 1562–1573. https://doi.org/10.1109/TLT.2024.3392830

Lantolf, J. P., & Xi, J. (2023). Digital language learning: A sociocultural theory perspective. TESOL Quarterly, 57(2), 702–715. https://doi.org/10.1002/tesq.3218

Liu, W. (2023). The theory of second language development for international students. Journal for Multicultural Education, 17(3), 367–378. https://doi.org/10.1108/JME- 08-2022-0106

Mohebbi, A. (2025). Enabling learner independence and self-regulation in language education using AI tools: A systematic review. Cogent Education, 12(1). https://doi.org/10.1080/2331186X.2024.2433814

Pham, T., Nguyen, T. B., Ha, S., & Nguyen Ngoc, N. T. (2023). Digital transformation in engineering education: Exploring the potential of AI-assisted learning. Australasian Journal of Educational Technology, 39(5), 1–19. https://doi.org/10.14742/ajet.8825

Poehner, M. E., & Lu, X. (2024). Sociocultural theory and corpus‐based English language

teaching. TESOL Quarterly, 58(3), 1256–1263. https://doi.org/10.1002/tesq.3282

Pundziuvienė, D., Meškauskienė, A., Ringailienė, T., & Matulionienė, J. (2023). The role of linguistic and cultural mediation in learning the host country’s language. Sustainable Multilingualism, 23(1), 121–142. https://doi.org/10.2478/sm-2023-0015

Qassrawi, R., & Al Karasneh, S. M. (2025). Redefinition of human-centric skills in language education in the AI-driven era. Studies in English Language and Education, 12(1), 1–19. https://doi.org/10.24815/siele.v12i1.43082

Qiao, H., & Zhao, A. (2023). Artificial intelligence-based language learning: Iluminating the impact on speaking skills and self-regulation in Chinese EFL context. Frontiers in Psychology, 14. https://doi.org/10.3389/fpsyg.2023.1255594

Rad, H. S., Alipour, R., & Jafarpour, A. (2023). Using artificial intelligence to foster students’ writing feedback literacy, engagement, and outcome: A case of Wordtune application. Interactive Learning Environments, 1–21. https://doi.org/10.1080/10494820.2023.2208170

Ramadan Elbaioumi Shaddad, A., & Jember, B. (2024). A step toward effective language learning: An insight into the impacts of feedback-supported tasks and peer-work activities on learners’ engagement, self-esteem, and language growth. Asian-Pacific Journal of Second and Foreign Language Education, 9(1), 39. https://doi.org/10.1186/s40862-024-00261-5

Razali, M. Z. M., & Jamil, R. (2023). Sustainability learning in organizations: Integrated model of learning approaches and contextual factors. Sage Open, 13(1). https://doi.org/10.1177/21582440231155390

Roa Rocha, J. C. (2023). Examining three crucial second language acquisition theories and their relationship in the acquisition process by a six-year-old Nicaraguan girl. Mextesol Journal, 46(4), 1–12. https://doi.org/10.61871/mj.v46n4-18

Saklaki, A., & Gardikiotis, A. (2024). Exploring Greek students’ attitudes toward artificial intelligence: Relationships with AI ethics, media, and digital literacy. Societies, 14(12), 248. https://doi.org/10.3390/soc14120248

Shafiee Rad, H., & Roohani, A. (2024). Fostering L2 Learners’ Pronunciation and Motivation via Affordances of Artificial Intelligence. Computers in the Schools, 0(0), 1–22. https://doi.org/10.1080/07380569.2024.2330427

Wan, Y., & Moorhouse, B. L. (2024). Using Call Annie as a generative artificial intelligence speaking partner for language learners. RELC Journal. https://doi.org/10.1177/00336882231224813

Wardat, S., & Akour, M. (2025). AI-powered language learning tools and their impact on

EFL students’ speaking anxiety in Jordanian universities. Journal of Posthumanism,

(3). https://doi.org/10.63332/joph.v5i3.785

Watson, A. (2024). A postmodernist qualitative research approach: Choosing between descriptive and interpretive phenomenology. Journal of Advanced Nursing. https://doi.org/10.1111/jan.16730

Wen, Y., Chiu, M., Guo, X., & Wang, Z. (2025). AI-powered vocabulary learning for lower primary school students. British Journal of Educational Technology, 56(2), 734–754. https://doi.org/10.1111/bjet.13537

Williyan, A., Fitriati, S. W., Pratama, H., & Sakhiyya, Z. (2024). AI as co-creator: Exploring Indonesian EFL teachers’ collaboration with AI in content development. Teaching English With Technology, 2024(2). https://doi.org/10.56297/vaca6841/LRDX3699/RZOH5366

Yeh, H.-C. (2025). The synergy of generative AI and inquiry-based learning: Transforming the landscape of English teaching and learning. Interactive Learning

Environments, 33(1), 88–102. https://doi.org/10.1080/10494820.2024.2335491 Zhang, C., Meng, Y., & Ma, X. (2024). Artificial intelligence in EFL speaking: Impact

on enjoyment, anxiety, and willingness to communicate. System, 121(December 2023), 103259. https://doi.org/10.1016/j.system.2024.103259

Zhou, X., Zhang, J., & Chan, C. (2024). Unveiling students’ experiences and perceptions of artificial intelligence usage in higher education. Journal of University Teaching and Learning Practice, 21(06). https://doi.org/10.53761/xzjprb23

Zou, B., Du, Y., Wang, Z., Chen, J., & Zhang, W. (2023). An investigation into artificial intelligence speech evaluation programs with automatic feedback for developing EFL learners’ speaking skills. Sage Open, 13(3). https://doi.org/10.1177/21582440231193818

Downloads

Published

2025-11-12

How to Cite

Nufus, Z., & Nadarajan, P. (2025). Voices in Transition: EFL Learners’ Interaction with AI Tools to Improve Speaking. MATCHA: Journal of Modern Approaches to Communication, Humanities, and Academia, 1(2), 18–39. https://doi.org/10.70152/matcha.v1i2.208